When submitting artwork, we highly recommend you convert your fonts to outlines before-hand to ensure it comes through correctly. If we do not have the font used in your design on our computers, Illustrator will automatically change them to the default font which can cause drastic changes to your design and may go unnoticed by us. If you convert all text to outlines before submitting, we will not have this problem as your text will now be converted to line art and will not require a specific font.
Not sure how to convert the text to outlines? Don’t worry, we laid out the very easy process below!
Step 1: Select All
Go to the top menu bar, click on SELECT > All (or press CMD+A for Mac or CLT+A for PC)
Step 2: Convert Your Text
Go back to the top menu bar, click on TYPE > CREATE OUTLINES (or press SHIFT+CMD+O for Mac or SHIFT+CLT+O for PC)
Step 3: Save Your File
Go back to the top menu bar, click FILE > SAVE AS (or press SHIFT+CMD+S for Mac or SHIFT+CLT+S for PC) and save it as a new file. We recommend saving the new converted text file as a separate file so you will still have your original with the font intact just in case you need it in the future. Once the text is converted to outlines, you can not change the font style unless you retype it.
Step 4: Send Your File
That’s it! You can now submit your files without any font issues!